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Waterproofing One | Basement Waterproofing & Foundation Repair Reviews

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4093 Hollow Road
Phoenixville , PA 19460

Sponsored by: eNet Web Services 610 738 0800

4093 Hollow Road Phoenixville , PA 19460

Waterproofing One | Basement Waterproofing & Foundation Repair - Reviews

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Why CCD Chose Waterproofing One | Basement Waterproofing & Foundation Repair as a Top Rated Company
WHY CHOOSE WATERPROOFING ONE FOR YOUR WATER DAMAGE RESTORATION AND BASEMENT WATERPROOFING?
Waterproofing One located in Phonenixville, Chester County PA delivers excellence, proficiency, and professional results. It is from great results that we find the fulfillment of our business goals. When you choose to work with us, you will expect to work with a company that truly cares about your objectives, time, and spending plan.

We understand how important it is for our clients to trust us. Our clients depend on us to be ethical, reliable and responsible. We have a track record of integrity, expertise and customer satisfaction.





Best Professionals and Top Notch Service


Our dedication to quality services is proven when clients are happy about the results and when more than half of our ongoing businesses are from client referrals. We give importance to the relationship we establish with our clients and they trust our commitment to work excellence, budget, and schedule. We make sure our clients get expected results; we look at their satisfaction as the cornerstone of our success.

We pay attention to the smallest details of the projects we work on. We offer honest and competitive pricing without compromising on quality of service. From roofing, basement waterproofing, water damage repair, and water restoration projects, down to other general contractor services, you can expect great results from us.

About Waterproofing One | Basement Waterproofing & Foundation Repair


4093 Hollow Road
Phoenixville , PA 19460

WATERPROOFING ONE is the premiere specialty contracting and basement waterproofing company under Soster General Contractor, LLC, for basement waterproofing and foundation repair in the Greater Philadelphia PA, Montgomery County PA, Chester County PA, Berks County PA, Bucks County PA, and Delaware County PA areas. Our headquarters is located in Phoenixville, PA.

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Waterproofing One | Basement Waterproofing & Foundation Repair Reviews From Google, Yelp and CCD


Laura Reid
December 10, 2018
Your company did basement waterproofing work for my parents last summer. Dad was having difficulty figuring out how to do a review and asked me to do it for him. Both my parents were so very pleased with how helpful your people were during the process. They are very appreciative after all these years the musty smell is gone and they are able to enjoy the basement. Even thinking about putting a man cave for football. We were referred to them by a company in West Chester that did marketing work for my husband. Thanks
Fran Bush
December 09, 2018
Now that our kitchen has been redone the next step was the basement. Before we turned it into a real finished basement we needed absolute protection from an on going problem of water for years after a big rain. WP1 did the work we hoped for at a very fair price. Joe was very kind spending time to go over what was needed. We appreciate the attention they gave us.
Susan Brave
December 07, 2018
We were extremely pleased with how quickly your company responded to our problem. You did great work and would refer you to anyone. We had a few companies come out and we could tell they didn't really know what was going on with our water problem. Joe was extremely helpful and certainly saved us money and did what others made out to be a much bigger job than what was needed. He was simply wonderful to work with and we appreciate all his time explaining how and what was needed. I want to thank you for finally getting rid of a water problem we had for a long time.
Gabrielle Woodward
November 13, 2018
We called this company for a leak problem in my elderly mother's home on Sept. 19, 2018 and spoke to Terrance. Terrance said he needed to send one of his "guys" who subcontracts for him, due to lack of an available appointment. He sent Paul Dalessandro of WeatherTech out of Deptford, NJ. A complete and total disaster costing $3200 that will now end in small claims court. Be careful who you end up dealing with if you call Waterproofing One. We wish we had known to insist on dealing with the company we had called, not who they wished to kick the business to, or that we had never called Waterproofing One in the first place. We feel horribly taken advantage of. A more reputable company is now at the home doing what should have been done in the first place, but at the cost of another $3000. Mom is 80 and on a fixed income. In response to the comment below, I have an extensive text and phone record that says differently. Nice.
suntodd
November 07, 2018
We had great experience with the owner Joe Solster. This time is the general contractor manager Eric. He arrived on time and checked everything thoroughly and completely. He explained what needs to be done and give us a very good explanation.
Aaron Roberts
November 06, 2018
I have used Waterproofing One for two rental properties I care for, and have recommended them to friends and family. They have employed different methods depending upon what each one needs and each has been successful in heavy rain conditions
Gabrielle Woodward
November 02, 2018
We called this company for a leak problem in my elderly mother's home on Sept. 19, 2018 and spoke to Terrance. Terrance said he needed to send one of his "guys" who subcontracts for him, due to lack of an available appointment. He sent Paul Dalessandro of WeatherTech out of Deptford, NJ. A complete and total disaster costing $3200 that will now end in small claims court. Be careful who you end up dealing with if you call Waterproofing One. We wish we had known to insist on dealing with the company we had called, not who they wished to kick the business to, or that we had never called Waterproofing One in the first place. We feel horribly taken advantage of. A more reputable company is now at the home doing what should have been done in the first place, but at the cost of another $3000. Mom is 80 and on a fixed income.
David Pera
October 15, 2018
I was very pleased with the work done in my basement the crew went up and beyond the call off duty I would highly recommended them for waterproofing on your property
Bryn Palena
October 08, 2018
Great team to work with. Joe, the owner is hands-on, and Terrance is terrific on follow-up and the work they do is the best in the area! Highly recommend!
J Maloney
October 04, 2018
I am so happy I choose Waterproofing One to waterproof and remove mold from my basement. I checked out a lot of companies and Waterproofing One gave me the best price and was willing to do more work for me. I had really bad uneven crumbly walls and I could not believe my eyes when they were finished, the walls were so smooth and even that I cancelled my contractor that was going to put sheet rock up and finish my basement. My basement looks fabulous, they even put a new staircase in because mine were uneven and unsafe. I could tell Waterproofing One had a lot of expierence by the way they were working and got the job done in few days. Thank you Waterproofing One for making my basement useful and beautiful.
Scott Weigan
September 11, 2018
Scott Wiegand September 11, 2018 I am completely satisfied with Waterproofing One, Matt , the estimator was very knowledgeable and professional. The price was fair and the quality of the work excellent. Sebastian, the job foreman did a high quality job, was on time and finished promptly. He took the time to explain the sump system and also did a great job installing new basement windows for us. I highly recommend this company, they do excellent work!
Donna Hart
September 03, 2018
They provided a fair price and the end result was positive. Thanks
A Google User
September 03, 2018
They provided a fair price and the end result was positive. Thanks
Krish Venkat
August 31, 2018
I have had a great experience with WaterproofingOne. Joe and Henry have been phenomenal in scoping the issue and resolving the leakage. They were very responsive and took the pains to discuss what they will be doing and how it will be done. You can trust them to get the job done well.
A Google User
August 31, 2018
I have had a great experience with WaterproofingOne. Joe and Henry have been phenomenal in scoping the issue and resolving the leakage. They were very responsive and took the pains to discuss what they will be doing and how it will be done. You can trust them to get the job done well.
A Google User
August 27, 2018
I was very impressed with how professional Joe Soster and his people were with our water problem. In addition they actual fixed a long standing issue others have tried and failed in the past. No water intrusion the last several months and that speaks volumes. Thanks
Franklin Sanders
August 27, 2018
I was very impressed with how professional Joe Soster and his people were with our water problem. In addition they actual fixed a long standing issue others have tried and failed in the past. No water intrusion the last several months and that speaks volumes. Thanks
Rakin Shah
August 1, 2018
After battling with downpours this summer we got a few instances of leaks through the walls, which damaged our walls and I paid over 1.5k to get those repaired with no luck. The final straw was water started to come up from the floor and through the same wall. I did my research and contacted Waterproofing One, David Shifflet answered the call and was kind enough to make time to see me the very next day! He explained what was wrong and what dry tech would do. He measured the basement and gave me the quote! And explained all aspect of the job again. This was a large demo as I had to destroy my 4 year old fully finished basement as the carpets walls etc were all ruined due to water. I wanted to start the job immediately and David obliged. I possibly got the most amazing crew led by Charlie! Him and his crew were absolutely incredible to work with and some of the hardest working guys I have seen, their attention to every detail was refreshing to see. I highly recommend both David and Charlie and Waterproofing One for any of your basement waterproofing needs! Quality work! Great people!!
A Google User
July 29, 2018
I am very happy with the decision to use Joe Soster. His company did a great job and for the first time corrected an issue we had for years.
John Mahia
July 29, 2018
I am very happy with the decision to use Joe Soster. His company did a great job and for the first time corrected an issue we had for years.
Bella Penn
May 29, 2018
My dad had his wet basement after others tried to waterproof finally done correctly. I'm happy to write a review for Waterproofing One as they fixed a problem my parents have had for many years.
Jen Farmer
May 29, 2018
We couldn't be happier with the results Waterproofing One gave us. Thanks Jen
Kevin L
May 29, 2018
Project: Waterproof a Basement or Foundation Very fast to schedule and complete the work!
May 25, 2018
waterproof a basement. professional,clean,timely,pleasant workers. We quite happy with the work.
Kevin C
May 25, 2018
Excellent service. One day to put in 75 feet of French drain. The guys hustled. Adam was great to work with. Highly recommend.
Tim C
May 25, 2018
They did a great job, showed up when they were supposed to and delivered as promised, I would recommend these guys.
Nicole T
May 25, 2018
Very professional, efficient and timely
Andrew H
May 25, 2018
Work was completed and executed.
Eileen F
May 25, 2018
I am very happy with the work that was done and would recommend them to anyone.
Janice
May 25, 2018
Had evidence of water seeping thru repaired settlement cracks but one call to company had crew out to do additional work. Time will tell if the additional repairs stop my foundation leaks. Workers were courteous and cleaned up after the job was completed.
Susan F
May 25, 2018
The sales rep that came out for the estimate explained everything thoroughly, so I was prepared for the work to be done. The 3 guys that did the work were very nice, made sure they went over everything with me, cleaned up any messes before they left and worked really hard to make sure the job was done on time. I would definitely recommend this company!
Matt Cohen
May 24, 2018
Joe Soster from Waterproofing One saved us money and did a great job. I would refer him to anyone.
Kathy F
May 13, 2018
Project: Waterproof Inspection / Certification Service The project was top notch. Not only did they consistently show up on time, but they finished the project early! Final project turned out great! Never had a better experience with a contractor. Work with us and our budget to get the job done.
Basement Waterproofing Service
May 8, 2018
Jason from Waterproofing One came out and provided a very thorough estimate. He also answered numerous questions via email and provided references who had had to use their warranty services in the past (which was a specific request of mine). We ultimately went with another company who had done work on a relatives house and was offering a less expensive solution, but Waterproofing was our second choice.
Steven J
May 1, 2018
Project: Waterproof Inspection / Certification Service From the first phone call to the completed project was about two weeks. None of the other estimates came close. They always showed up on time and cleaned up before they left. We have no basement entry, so all work had to go through our living room to get to the basement, but they kept it clean. Best of all, no water in our basement any longer, even after a few soaking rains. Very easy to work with and you have direct contact with the contractor, not with an office. Good experience.
Garry M.
April 27, 2018
12-22-2017 Review by Garry M. in Douglassville, PA Project: Waterproof a Basement or Foundation Waterproofing One did an outstanding job waterproofing my basement. They were very professional when they were on site. They made sure no dust entered the living space and covered everything in the basement and kept it free from the dust. they were quick to start the job and finish my basement in less than 2 days. They followed up after the job was done and made sure I was happy with work and to call if I had any issues or concerns. I would refer Adam and his Waterproofing crew to friends and family because I know they would be in great hands. Garry
Jason C
April 26, 2018
Review by Jason C. in Franklinville, NJ Project: Waterproof Inspection / Certification Service Waterproofing One did a great job waterproofing one side of my basement. Very friendly and reasonably priced.
Aurelien E.
April 26, 2018
03-26-2018 Reviewed by Aurelien E. in Claymont, DE Very professional, a crew of 8 came and spent only about five hours re-doing the draining system of my basement, and treating the mold. The work was excellent and I have had a dry basement ever since!
Mark Towns
April 25, 2018
Joe came in an he was the first contractor that fixed my foundation crack and got rid of the water problem we had for years. He is a wonderful person and a great contractor.
Steve Heller
April 16, 2018
We were very happy with the price ,service and the results. It has been three years since any water problems.
Martin Perns
April 15, 2018
They did an excellent job and finally, after years of other companies trying to correct a foundation/waterproofing problem, they did the job. Thank You
Herb Robinson
April 14, 2018
I was told to call them by my sister. Wow was she correct. Joe saved me thousands of dollars and my foundation repair also corrected a water problem we had for years, Great people and the work was excellent.
Chip Kelly
April 14, 2018
They did a perfect job and finally after suffering with water problems we found the right company.
Jen Shur
April 14, 2018
We were very pleased with their work. thank you
Martin Hollis
April 13, 2018
They did a good job and it has been two years without a drop of water in our basement.
Scott Peterson
April 13, 2018
Waterproofing One was a pleasant experience. They did as promised and all went well. Thank You
Martin Dow
April 13, 2018
I have been a contractor for years and recently retired. Waterproofing One and Joe Soster are the only company I would ever use for foundation water issues or repair.
Art Polite
April 13, 2018
Waterproofing One fixed a problem we have had for many years. They were the first company that actually corrected a huge issue for my house.
Steve S West Chester
April 13, 2018
They did a wonderful job that enabled me to sell my home quickly. The inspector for the buyer was very pleased.
John Conley
April 13, 2018
These guys did a fantastic job! Great company to enlist for your water problem!
Joe Caun
April 12, 2018
I was very pleased with their work and the price was reasonable.
Steve Harthorn
April 11, 2018
First class all the way. Did as they promised.
Paul Lanter
April 11, 2018
Waterproofing one did a perfect job getting my foundation repair corrected.
Bruce Feldman
April 10, 2018
We now have a recreation room where once was a stinky damp basement. These guys are great. Thanks
Andrew H
April 10, 2018
Project: Waterproof a Basement or Foundation Work was completed and executed.
Larry Small Lionville
April 9, 2018
I can't thank the guys at Waterproofing One enough. It has been several bad rains since they fixed my water problem. Joe did exactly as he said he would and I am very pleased.
Steve Cohen
April 9, 2018
Joe did a great job with my foundation repair and it allowed it to pass a home inspection to sell my home. They are first class company.
Mark Haltrecht
April 9, 2018
They did a great job for us and did it as promised. Excellent company and service.
Chip Chesilkoski
April 4, 2018
They did a perfect job and I finally have a dry basement that does't cause a health hazard. Thanks
Lou Harper
April 4, 2018
Waterproofing One provided excellent service. We had a leak in our basement and they managed to fix the issue. It has been over a year with no problems.
eNet Webservices
April 04, 2018
Very enjoyable to work with them. Extremely intelligent and customer oriented. Their entire staff was very accommodating.
Matt Cohen
April 4, 2018
They did a great job. We were very happy.
Mark Lions
April 4, 2018
They did a great job and will refer their business in the future.
Aurelien E
March 26, 2018
03-26-2018 Reviewed by Aurelien E. in Claymont, DE Very professional, a crew of 8 came and spent only about five hours re-doing the draining system of my basement, and treating the mold. The work was excellent and I have had a dry basement ever since!
Aurelien E.
March 26, 2018
Project: Repair a Concrete Foundation Very professional, a crew of 8 came and spent only about five hours re-doing the draining system of my basement, and treating the mold. The work was excellent and I have had a dry basement ever since!
Nicole T
March 17, 2018
Project: Waterproof a Basement or Foundation Very professional, efficient and timely
chuck liebold
March 05, 2018
French drain and extension of interior foundation drainage to my sump. Basement is dry since the work a couple years ago. Having trouble recontacting the owner, however, for some more work.
Larry Reiss
March 2, 2018
Waterproofing One surpassed my expectations. I would refer them to anyone.
Terry Ownes
March 1, 2018
I was very impressed with everything they did from the moment my wife and I met Joe Soster. I am very happy with the results and the best work in this case wasn't the most expensive proposal.
Scott Gallen
March 1, 2018
When you meet numerous contractors it is difficult to tell who to choose. We are very happy that we decided on Waterproofing One.
Rosie T
February 20, 2018
Project: Waterproof a Basement or Foundation Make sure you contact your insurance company Before entering into a contract to waterproof your basement. My insurance company upbraided me for getting the work done Before they had a chance to see the damage and denied my claim. Maybe they would have denied it anyway, but this was a lesson learned for me.
bill shur
February 07, 2018
They came out quickly and did a great job. Our finished basement is a wonderful place for my family to enjoy the Eagles for years to come.
Walt Gillmer
February 05, 2018
I was very pleased with the work and the job that was done. We now can use are basement without that smell of dampness for the first time.
Michael Gallagher
February 05, 2018
As the owner of Stucco 911 .. The largest stucco remediation company in the region, I am well versed with water intrusion. Joe and his team are now my go to contractor to utilize when it comes to below ground level issues. I will refer his company in the future.
Home Hvac Services
February 04, 2018
As the owner of Home Hvac Services I have access to many local contractors. I have only heard great things about Joe and he is the company I will refer in the future.
Mike Zooker
February 1, 2018
They did a very good job correcting a foundation repair and getting my basement from leaking. I would refer Joe Soster to anyone.
Steve Carty
February 1, 2018
They did an excellent job on waterproofing my basement. Now I can turn it into a finished recreation room.
Jason C
January 11, 2018
5.0 01-11-2018 Reviewed by Jason C. in Franklinville, NJ Waterproofing One did a great job waterproofing one side of my basement. Very friendly and reasonably priced.
Larry Smith
January 5, 2018
They provided us a first class dry basement. I would refer Waterproofing One to anyone. Larry Smith
Garry M
December 22, 2017
Project: Waterproof a Basement or Foundation Waterproofing One did an outstanding job waterproofing my basement. They were very professional when they were on site. They made sure no dust entered the living space and covered everything in the basement and kept it free from the dust. they were quick to start the job and finish my basement in less than 2 days. They followed up after the job was done and made sure I was happy with work and to call if I had any issues or concerns. I would refer Adam and his Waterproofing crew to friends and family because I know they would be in great hands. Garry
Garry M.
December 22, 2017
12-22-2017 Review by Garry M. in Douglassville, PA Project: Waterproof a Basement or Foundation Waterproofing One did an outstanding job waterproofing my basement. They were very professional when they were on site. They made sure no dust entered the living space and covered everything in the basement and kept it free from the dust. they were quick to start the job and finish my basement in less than 2 days. They followed up after the job was done and made sure I was happy with work and to call if I had any issues or concerns. I would refer Adam and his Waterproofing crew to friends and family because I know they would be in great hands. Garry
Gary Douglas
December 22, 2017
Waterproofing One did an outstanding job waterproofing my basement. They were very professional when they were on site. They made sure no dust entered the living space and covered everything in the basement and kept it free from the dust. they were quick to start the job and finish my basement in less than 2 days. They followed up after the job was done and made sure I was happy with work and to call if I had any issues or concerns. I would refer Adam and his Waterproofing crew to friends and family because I know they would be in great hands. Garry
Karl Saxe
December 16, 2017
Project: Basement Waterproofing, Wells & Pumps, Mold Testing & Remediation, Foundation Repair Comments: Waterproofing One was extremely professional throughout the process and the entire team worked extremely hard. My crawlspace is very large so the team put in a lot of time and effort to ensure there would be no issues for many years to come.
Garry M
December 12, 2017
Waterproofing One did an outstanding job waterproofing my basement. They were very professional when they were on site. They made sure no dust entered the living space and covered everything in the basement and kept it free from the dust. they were quick to start the job and finish my basement in less than 2 days. They followed up after the job was done and made sure I was happy with work and to call if I had any issues or concerns. I would refer Adam and his Waterproofing crew to friends and family because I know they would be in great hands. Garry
Paul Owens West Chester
December 2, 2017
My basement was a problem and a worry for us every time there was a heavy rain. Finally we found a company that knew how to correct our unique problem.
Janice S
November 17, 2017
Project: Waterproof a Basement or Foundation Had evidence of water seeping thru repaired settlement cracks but one call to company had crew out to do additional work. Time will tell if the additional repairs stop my foundation leaks. Workers were courteous and cleaned up after the job was completed.
Edward L
October 15, 2017
After not having any problems at all with my finished basement for the first 6 years since we bought the house, I suddenly found myself with a drenched carpet and saturated drywall in one corner of the basement following several consecutive heavy downpours this summer. I went with Waterproofing One after getting opinions and estimates from several other competitors. I decided to go with them not only because their price was the most reasonable of the quotes I received but also because of the overall feel I got from them when they came to give the estimate. I was impressed with their knowledge of the issue and their proposed solution (interior French drain with pump) and also because it was provided without the sales pressure tactics or other gimmicks employed by many of their competitors. When they did the work the technicians were thorough efficient and friendly. They provided a full explanation of exactly what they were going to do and how they were going to do it. They set up a containment area keeping the rest of the basement free of dust. They completed the work on time and cleaned up everything when they were done. I had a somewhat unusual request in that I wanted to use a new credit card which would allow me to get 50K bonus frequent flyer miles if I paid for the work using that card. The problem was the card hadn't arrived in the mail yet when they came to do the work - they worked with me on that as well. Following the completion I had an issue with some water still coming in from a location beyond the caption area of the drain system. They came right away and installed a window well and white capped an entire section of the foundation wall without additional charge. In other words they give a straight honest opinion of what you need to address your issue, give you a very fair price for the high quality of workmanship they provide and then they stand by their work. Beware of anyone who gives you the feeling you're talking to a used car salesman in your own house. Unfortunately based on my experience there are too many of them in this business. But you won't get that feeling with Waterproofing One.
Mark M
October 10, 2017
Project: Waterproof Inspection / Certification Service So far so good. The work was done in a very professional manner. Only time will tell how well the improvements work.
Kevin C
October 4, 2017
Project: Repair a Concrete Foundation Excellent service. One day to put in 75 feet of French drain. The guys hustled. Adam was great to work with. Highly recommend.
Kathleen N
September 30, 2017
They went beyond what they said they would do. Always on time and cleaned up afterwards. No more water in the basement!
Susan F
September 20, 2017
Project: Waterproof a Basement or Foundation The sales rep that came out for the estimate explained everything thoroughly, so I was prepared for the work to be done. The 3 guys that did the work were very nice, made sure they went over everything with me, cleaned up any messes before they left and worked really hard to make sure the job was done on time. I would definitely recommend this company!
Edwin L
September 9, 2017
Review by Edward L. in King Of Prussia, PA Project: Waterproof a Basement or Foundation After not having any problems at all with my finished basement for the first 6 years since we bought the house, I suddenly found myself with a drenched carpet and saturated drywall in one corner of the basement following several consecutive heavy downpours this summer. I went with Waterproofing One after getting opinions and estimates from several other competitors. I decided to go with them not only because their price was the most reasonable of the quotes I received but also because of the overall feel I got from them when they came to give the estimate. I was impressed with their knowledge of the issue and their proposed solution (interior French drain with pump) and also because it was provided without the sales pressure tactics or other gimmicks employed by many of their competitors. When they did the work the technicians were thorough efficient and friendly. They provided a full explanation of exactly what they were going to do and how they were going to do it. They set up a containment area keeping the rest of the basement free of dust. They completed the work on time and cleaned up everything when they were done. I had a somewhat unusual request in that I wanted to use a new credit card which would allow me to get 50K bonus frequent flyer miles if I paid for the work using that card. The problem was the card hadn't arrived in the mail yet when they came to do the work - they worked with me on that as well. Following the completion I had an issue with some water still coming in from a location beyond the caption area of the drain system. They came right away and installed a window well and white capped an entire section of the foundation wall without additional charge. In other words they give a straight honest opinion of what you need to address your issue, give you a very fair price for the high quality of workmanship they provide and then they stand by their work. Beware of anyone who gives you the feeling you're talking to a used car salesman in your own house. Unfortunately based on my experience there are too many of them in this business. But you won't get that feeling with Waterproofing One.
Susan F. in Clifton Heights
September 9, 2017
| Project: Waterproof a Basement or Foundation The sales rep that came out for the estimate explained everything thoroughly, so I was prepared for the work to be done. The 3 guys that did the work were very nice, made sure they went over everything with me, cleaned up any messes before they left and worked really hard to make sure the job was done on time. I would definitely recommend this company!
Edward L
September 9, 2017
Project: Waterproof a Basement or Foundation After not having any problems at all with my finished basement for the first 6 years since we bought the house, I suddenly found myself with a drenched carpet and saturated drywall in one corner of the basement following several consecutive heavy downpours this summer. I went with Waterproofing One after getting opinions and estimates from several other competitors. I decided to go with them not only because their price was the most reasonable of the quotes I received but also because of the overall feel I got from them when they came to give the estimate. I was impressed with their knowledge of the issue and their proposed solution (interior French drain with pump) and also because it was provided without the sales pressure tactics or other gimmicks employed by many of their competitors. When they did the work the technicians were thorough efficient and friendly. They provided a full explanation of exactly what they were going to do and how they were going to do it. They set up a containment area keeping the rest of the basement free of dust. They completed the work on time and cleaned up everything when they were done. I had a somewhat unusual request in that I wanted to use a new credit card which would allow me to get 50K bonus frequent flyer miles if I paid for the work using that card. The problem was the card hadn't arrived in the mail yet when they came to do the work - they worked with me on that as well. Following the completion I had an issue with some water still coming in from a location beyond the caption area of the drain system. They came right away and installed a window well and white capped an entire section of the foundation wall without additional charge. In other words they give a straight honest opinion of what you need to address your issue, give you a very fair price for the high quality of workmanship they provide and then they stand by their work. Beware of anyone who gives you the feeling you're talking to a used car salesman in your own house. Unfortunately based on my experience there are too many of them in this business. But you won't get that feeling with Waterproofing One.
Susan Clifton
September 9, 2017
09-20-2017 Reviewed by Susan F. in Clifton Heights, PA The sales rep that came out for the estimate explained everything thoroughly, so I was prepared for the work to be done. The 3 guys that did the work were very nice, made sure they went over everything with me, cleaned up any messes before they left and worked really hard to make sure the job was done on time. I would definitely recommend this company!
Neha P
September 8, 2017
Project: Install or Replace Foundation Drains Professional and competent
Larry F
September 6, 2017
Project: Waterproof Inspection / Certification Service Andy and his crew did a great job waterproofing our basement. Before Andy and his crew waterproofed our basement, the basement was damp, smelly, and was prone to standing water. Andy and his crew removed all water damaged interior walls, put a French drain around the perimeter of the basement, installed a Sump pump, install new downspouts, cleaned and graveled all the window wells. He and his crew did all this work in about three days. The best part of the work that Andy and his crew did is that the basement is now DRY. Even after several heavy rain storms, the basement is dry. I recommend Andy and his crew for anyone who has a basement that is damp musty, and prone to standing water. They will get the work done quickly and when they're finished the basement will be dry. Thank you, Andy, for your great work and your reasonable price.
Catherine D
September 3, 2017
They made sure the carpets were protected, they put plastic up around the job so dust did not go through the house, very professional and did a great job.
Rosie T.
September 3, 2017
Make sure you contact your insurance company Before entering into a contract to waterproof your basement. My insurance company upbraided me for getting the work done Before they had a chance to see the damage and denied my claim. Maybe they would have denied it anyway, but this was a lesson learned for me.
Maryann H
August 28, 2017
Project: Waterproof a Basement or Foundation Waterproofing One did a great job. Steve came Thursday night to estimate the job and had it completed the next day. I could not ask for better service. Drywall needed to be patched, carpeting needed to be removed, and installation of foundation drains out front of our home were installed by two great workers. Work is guaranteed.
Maryann H
August 14, 2017
Waterproofing One did a great job. Steve came Thursday night to estimate the job and had it completed the next day. I could not ask for better service. Drywall needed to be patched, carpeting needed to be removed, and installation of foundation drains out front of our home were installed by two great workers. Work is guaranteed.
Cathy D
August 7, 2017
Sebastian and Daniel and the other guys were very polite and efficient. They cleaned up when they were finished. The whole job took less than 2 days.
Home Owner Phoenixville
July 19, 2017
07-19-2017 Review by a homeowner in Phoenixville, PA Project: Repair a Concrete Foundation The project was top notch. Not only did they consistently show up on time, but they finished the project early. Final project turned out great!
July 13, 2017
The project was top notch. Not only did they consistently show up on time, but they finished the project early. Final project turned out great!
Neha P
July 10, 2017
Professional and competent
Michael W
June 27, 2017
extremely clean; timely, pleasant workers. Andy (spvr) was helpful and Javier (installer) was hard worker with good alternative ideas for repairing the water leaks into the bsmt.
Larry F
June 5, 2017
Andy and his crew did a great job waterproofing our basement. Before Andy and his crew waterproofed our basement, the basement was damp, smelly, and was prone to standing water. Andy and his crew removed all water damaged interior walls, put a French drain around the perimeter of the basement, installed a Sump pump, install new downspouts, cleaned and graveled all the window wells. He and his crew did all this work in about three days. The best part of the work that Andy and his crew did is that the basement is now DRY. Even after several heavy rain storms, the basement is dry. I recommend Andy and his crew for anyone who has a basement that is damp musty, and prone to standing water. They will get the work done quickly and when they're finished the basement will be dry. Thank you, Andy, for your great work and your reasonable price.
Mark M.
June 4, 2017
So far so good. The work was done in a very professional manner. Only time will tell how well the improvements work.
Mark H
May 8, 2017
Jason from Waterproofing One came out and provided a very thorough estimate. He also answered numerous questions via email and provided references who had had to use their warranty services in the past (which was a specific request of mine). We ultimately went with another company who had done work on a relatives house and was offering a less expensive solution, but Waterproofing was our second choice.
Steven J
March 14, 2017
From the first phone call to the completed project was about two weeks. None of the other estimates came close. They always showed up on time and cleaned up before they left. We have no basement entry, so all work had to go through our living room to get to the basement, but they kept it clean. Best of all, no water in our basement any longer, even after a few soaking rains. Very easy to work with and you have direct contact with the contractor, not with an office. Good experience.
John S
October 14, 2016
10-14-2015 Review by John S. in Spring City, PA Project: Repair a Concrete Foundation The showed up the first day on time and explained what was going to happen. The used plastic tarp to protect the first floor of the house from dirt and dust, put tarp down on the floor to protect the hardwood floors. They removed stone and dirt from the basement, layed a new footer and concrete block wall. Then filled in with concrete and smoothed over. The repaired the other two walls, filled in the floor with gravel. Also, removed old insulation, replaced it with new and installed a moisture barrier. These guys were professional, knew exactly what they were doing, protected the house from dust/dirt, cleaned up every day before they left. The job they did was physically demanding, as they had to cart materials in and out of the house by bucket, as there was no outside entry into the basement. I would HIGHLY recommend them.
Aurelien E
October 2, 2016
Very professional, a crew of 8 came and spent only about five hours re-doing the draining system of my basement, and treating the mold. The work was excellent and I have had a dry basement ever since!
Eleanor M
December 2, 2015
Project: Waterproof a Basement or Foundation They had to return to complete the job. I couldn't wait til it rained so I could see if everything was done correctly. It was and my basement is still dry, not musty or moldy or anything. I am quite happy with the work.
Micheal W
November 20, 2015
Project: Waterproof a Basement or Foundation extremely clean; timely, pleasant workers. Andy (spvr) was helpful and Javier (installer) was hard worker with good alternative ideas for repairing the water leaks into the bsmt.
John S
October 14, 2015
Project: Repair a Concrete Foundation The showed up the first day on time and explained what was going to happen. The used plastic tarp to protect the first floor of the house from dirt and dust, put tarp down on the floor to protect the hardwood floors. They removed stone and dirt from the basement, layed a new footer and concrete block wall. Then filled in with concrete and smoothed over. The repaired the other two walls, filled in the floor with gravel. Also, removed old insulation, replaced it with new and installed a moisture barrier. These guys were professional, knew exactly what they were doing, protected the house from dust/dirt, cleaned up every day before they left. The job they did was physically demanding, as they had to cart materials in and out of the house by bucket, as there was no outside entry into the basement. I would HIGHLY recommend them.
John S
October 12, 2015
The showed up the first day on time and explained what was going to happen. The used plastic tarp to protect the first floor of the house from dirt and dust, put tarp down on the floor to protect the hardwood floors. They removed stone and dirt from the basement, layed a new footer and concrete block wall. Then filled in with concrete and smoothed over. The repaired the other two walls, filled in the floor with gravel. Also, removed old insulation, replaced it with new and installed a moisture barrier. These guys were professional, knew exactly what they were doing, protected the house from dust/dirt, cleaned up every day before they left. The job they did was physically demanding, as they had to cart materials in and out of the house by bucket, as there was no outside entry into the basement. I would HIGHLY recommend them.
Kathleen M
September 30, 2015
Project: Waterproof a Basement or Foundation They went beyond what they said they would do. Always on time and cleaned up afterwards. No more water in the basement!
Steven J
May 1, 2015
05-01-2015 Review by Steven J. in Malvern, PA Project: Waterproof Inspection / Certification Service From the first phone call to the completed project was about two weeks. None of the other estimates came close. They always showed up on time and cleaned up before they left. We have no basement entry, so all work had to go through our living room to get to the basement, but they kept it clean. Best of all, no water in our basement any longer, even after a few soaking rains. Very easy to work with and you have direct contact with the contractor, not with an office. Good experience.

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